Respect the past, but always do what is right for the future.

Bill Wrigley

Family Business Consulting

Next Generation Development

Expectations of the next generation regarding responsible family business ownership and the role in the family enterprise can be high. Developing the next generation in a thoughtful and supportive way is a critical piece of successful succession and healthy family relationships.  ARC has deep experience in coaching the next generation using a process that includes:

  • a confidential dialogue with the next generation to define a path forward
  • a structured process to share results with the organization—with contracting up front and milestones to review progress
  • input and involvement by key stakeholders
  • personality and behavioral assessment for deep insights, self-reflection
  • creation and execution of a development plan designed to stretch and grow
  • specific skill-building resources and support to achieve the goal

We engage next generation leaders to define a goal that leverages their strengths and desires and develops the skills needed to get there.

Family Business Consulting

Programs that develop individuals and unify families to support a thriving family enterprise.

Family Business Executive Coaching

Family businesses are not static. They continually face new challenges across several fronts including changes in market conditions, ownership needs and desires, and employee bench-strength.  Even seasoned executives may need to step into their leadership in new ways.  Executive coaching provides both a safe environment and a rigorous process in which executives can accelerate their professional growth.  ARC engagements are custom-designed around four critical components:

  • behavioral feedback and insight to increase self-knowledge
  • accountability to a specific action plan
  • resources to provide deeper understanding of leadership topics
  • a confidential sounding board to process real-time issue along the way

Executive coaching can be used at many junctures including on-boarding to a new position or implementing a change initiative to support an executive in achieving continued success.

Team/Family Coaching

Sometimes the challenge for a family or a family business team is not what the group intends to do, but how the group might accomplish it most effectively.  In addition to a defined group task, team dynamics including trust, candor, communication, accountability and commitment all play a crucial role in determining success or failure. ARC engagements with teams or family groups include an assessment of group dynamics and a customized approach to skill-building often in the context of a team addressing a specific task.  Some of the group skill-building focus areas might include:

  • how to have constructive conflict
  • giving effective and powerful feedback
  • listening actively to ensure understanding and build empathy
  • creating accountability structures to build positive momentum

The power of an aligned and trusting team and family is a powerful advantage for a business.  The team coaching work can help build this for your organization.

Family Issue Facilitation

A unified and healthy family is a critical component in ensuring the sustainability of a family business. However, often more effort is put into the business strategy than into the family strategy.  A family strategy addresses a wide range of critical questions including:

  • Why we continue to be in business together?
  • What are the values that drives the family and business?
  • What are the expectations and desires around ownership and liquidity and financial return?
  • What are the employment opportunities for current and next generation?
  • How can we support the education, succession, and governance?
  • How can we build family cohesion and bonds for successor generations? 

ARC ‘s customized engagements around family strategy provide a facilitated framework and safe environment for families to have respectful, and productive conversations on potentially tough challenges and questions.  An engagement might focus on a currently-critical issue or proactively anticipate future issues and transitions and can record agreements in a family constitution.